This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Quilt Avenue. This policy is not applicable to any information collected offline or via channels other than this website.

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information That We Collect

Information You Voluntarily Submit to the Website | We may collect personal information from you such as your name or email address. For example, you may voluntarily submit information to the Website by leaving a comment, subscribing to a newsletter, or submitting a contact form.

Automatically-Collected Information | We automatically collect certain information about you and the device with which you access the Website. For example, when you use the Website, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the Website. We may also collect information about actions you take when using the Website, such as links clicked.

Cookies | Quilt Avenue uses 'cookies', which are small data files stored on your browser by the Website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information. See the list below for more information about what Personal Information we collect and why.

  • Device information
    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
    • Disclosure for a business purpose: shared with our processor Shopify.
    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Order information
    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • Source of collection: collected from you.
    • Disclosure for a business purpose: shared with our processor Shopify, our vendor VDI, our delivery partners and our payment gateway partner Razorpay/ Cashfree.
    • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers or bank details, email address, and phone number.

  • Customer support information
    • Purpose of collection: to contact customers for confirmation of a purchase on our website or for other promotional purposes, to respond to customer's requests or questions, to confirm customer's subscription or purchase.
    • Source of collection: order information; direct through the customer
    • Disclosure for a business purpose: shared with our processor Shopify, our vendor VDI, our delivery partners.
    • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers or bank details, email address, and phone number, order history.